What file formats can I upload?
Excel (.xlsx and .xls), CSV and PDF. Each file becomes a catalogue — or updates one you already have. You match the columns once (code, description, selling price, cost, category, supplier, barcode, stock, unit and an optional photo link) and QUOTE21 shows a preview before importing.
Can QUOTE21 read my supplier’s PDF catalogue?
Yes — for PDFs with real text in them. A price list laid out in rows and columns is read like a spreadsheet. For a picture catalogue, you click one product’s code, name and price, and QUOTE21 finds every other product and its photo for you. Scanned PDFs (photos of pages) can’t be read yet — ask your supplier for the Excel list, or send it to us and we’ll help.
My products have no photos. Can you help?
Tap “Find picture” on any product to search the web for it and pick a photo in one click — or upload your own. The picture is saved to your catalogue, so every quote and every user sees it.
How do photos get matched to products?
By file name. A picture called HH-200.jpg goes on product HH-200 in that catalogue — capital letters, spaces and dashes don’t matter, and names like HH-200_front.jpg work too. Anything that doesn’t match a product code is listed so you can sort it out. You can also click any product and add its picture directly.
Two of my suppliers use the same product code. Is that a problem?
No. Each catalogue keeps its own codes, so the same code can exist at two suppliers with different descriptions, prices and photos.
Can I keep a supplier’s catalogue but hide it for now?
Yes — switch it off in Catalogues. It disappears from the quote builder but nothing is deleted, and you can switch it back on any time.
When a supplier sends a new pricelist, do I start again?
No. Upload the new file to the same catalogue: matching codes are updated, new ones are added, and your photos and categories stay in place. Tick “replace” to hide products that are no longer on the list.
Is my data private?
Yes. Every company’s catalogues, costs, prices and quotes are separated at the database level, so other QUOTE21 customers can never see them. Only people you invite can sign in to your account.
Can my sales team use it?
Yes. Invite them by email link. Owners and admins manage catalogues, photos, categories and settings; sales users search, build and send quotes.
What happens after the free trial?
Choose a plan to keep quoting. If you don’t, your account becomes read-only — your catalogues and quotes stay there, ready for when you subscribe.
How do I pay, and can I cancel?
Choose a plan in the app (account menu → Plan & billing) and pay with PayPal — with your PayPal balance or a debit or credit card. Pay monthly, or yearly and get two months free. Your plan switches on straight away and renews automatically. Cancel any time in the app: you won’t be charged again, and QUOTE21 keeps working to the end of the period you’ve paid for.